FAQ
We offer a wide selection of perfumes including Eau de Parfum, Eau de Toilette, niche fragrances, designer brands, and exclusive limited editions for both men and women.
Absolutely. All our products are 100% authentic, sourced directly from authorized distributors or the brand themselves.
Yes, we provide sample or travel sizes for select fragrances so you can try before committing to a full-sized bottle.
You can explore our fragrance finder tool, read scent profiles, or contact our support team for personalized recommendations based on your preferences.
Of course! Reach out to us via chat or email, and our fragrance specialists will help you choose the perfect gift for any occasion.
Yes, we ship worldwide. Shipping costs and delivery times vary based on the destination.
Orders are typically processed within 24–48 hours. Delivery time depends on your location but usually ranges from 3–10 business days.
Once your order ships, you’ll receive a confirmation email with a tracking number and link to monitor your delivery.
If your order hasn't arrived within the estimated timeframe, please contact our support team and we’ll assist in locating or replacing it.
We offer free standard shipping on orders over a certain value. Please check our shipping policy page for current promotions.
We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select Buy Now, Pay Later services.
Yes, our website uses SSL encryption and secure payment gateways to ensure your personal and financial data is fully protected
We partner with installment providers like Klarna and Afterpay to offer interest-free payment plans. Eligibility depends on the provider's approval.
Due to hygiene reasons, we only accept returns on unopened, unused items within 14 days of delivery. Please see our full return policy for more details.
To start a return, contact our support team with your order number and reason for return. We’ll guide you through the process.
Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method.
We’re sorry! Please contact us within 48 hours of delivery with photos, and we’ll send a replacement or issue a full refund.
Yes, we guarantee all our perfumes are genuine. We do not sell imitations, replicas, or expired products.
We store all fragrances in a climate-controlled environment and monitor expiry dates to maintain freshness and longevity.
Please reach out to our support team with your concerns. We’ll investigate and resolve the matter immediately.
No, you can checkout as a guest. However, creating an account allows you to track orders, manage returns, and access exclusive offers.
Orders can be changed or canceled within 1 hour of placement. Contact us immediately if you need assistance.
Yes, a confirmation email is sent immediately after purchase, followed by a shipping notification once your order is dispatched.